Backups saved my company
Anyone who reads this probably knows how we operate here at BITS. Knows how we constantly insist our clients run backups of their data and test those backups. Some of you take this to heart, some not so much. Well it happened; in less then six degrees of Kevin Bacon someone close to you had a catastrophic failure. There were no lights flashing, no “warning, warning danger Will Robinson”. Nothing! Down went their ERP system and with it their ability to do business as usual. Sweating yet? Worried? You had better be. Their ERP support wanted $28,000 to put them on a support package and start working on the problem. I repeat, $28K! I’ve seen that kind of expense devastate a business. Could you afford that kind of hit? Good news is they are up and running. Now I won’t go into the ugly details and all the techy stuff BITS did to get them back up and running because it doesn’t matter. What does matter is that THEY HAD BACK UPS! Working, up to date backups. That saved them an enormous amount of money, time, and frustration. When’s the last time you tested your backups?
On site and off site backups of your data are your friend. Not just another thing on your long list of to dos for the day. The backup fairy isn’t going to do them for you (unless they are automated by BITS.) Did you know the movie TOY STORY 2 was almost lost? Woody and all his crazy
adventures would have been lost if it weren’t for backups.
You have to go to work to support your family
You have to breathe in and out to survive
You have to run a solid back up to protect your business
Without your backups your data can be lost forever. You worked hard to capture that data. You spent 2 years working with a prospect to close the deal with company xxx. Now your presentation is gone. Every contact and the data to go with them are now gone. A lifetime of contacts, your pipeline, your inventory records, GONE. There is not a call BITS and fix it button like Staples has. Without that back up it’s gone.
Our goal is to ensure no one that we work with ever has to pay a $28K trouble ticket to their software company and that they never lose their data. As we get older gray hair is bound to happen. Your backup shouldn’t be a reason for it!
This client had done backups and never had a problem. Obviously the clock was ticking, as it is for most of us. You will have data that is deleted accidentally; You will have hardware failures that cause data loss; You will have disgruntled employees delete precious files from your server. But if you have multiple backups in place it will never impact your business.
In the following days we will be calling all our clients and stressing this important fact and discuss how mission critical backups are.
Now go run your back up!