Author Archives: Tina

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Financial Fraud via Email Compromise

Recently I had a client that got an email that looked very legitimate. It looked like it was coming from the General Manager and going to the CFO asking for a check to be sent for $9000 for a project they were working on. The cyber-criminal addressed the CFO by name, had basic details about the project, and even mimicked the General Manager’s writing style. It took me a minute to verify that it was a phishing attack. Today, I read an article from Huntington Bank alerting to the same kind of criminal activity so I thought I would share that information with you as well.

Business Email Compromise Fraud – published by Huntington Bank January 2017
Within your day-to-day business operations, be on alert for a tactic used by cyber-criminals known as Business Email Compromise (BEC), also referred to as a “masquerading scheme”. It’s a payment fraud scam that continues to gain momentum. Here are some of the details:

Generally, a fraudster begins by hacking the email account of an executive at a company, often the CEO. The fraudster uses information obtained from the executive’s emails to send what appears to be a legitimate payment request (commonly wire transfer) to the employee(s) within the organization responsible for executing outbound transactions. Fraudsters will use various techniques to forge or “spoof” an email address, so that the email appears to come directly from the executive. As a result, the recipient of the email is duped into sending the requested payment to an account controlled by the fraudster.

Fraudsters can also compromise a vendor’s email, sending manipulated invoices to the vendor’s clients with fraudulent payment instructions.

There have also been several scenarios where the fraudster simply inserts themselves into the email traffic of a legitimate transaction being orchestrated between two parties (i.e. purchasing inventory, closing on a property, etc.), providing updated payment instructions at the last minute.

As always, it’s better to be safe than sorry.  I’m glad my client asked about the email before cutting the check.  Be safe out there!


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Windows 10 Free Upgrade expires soon

Windows 10

If Microsoft’s upgrade notifications weren’t enough to compel you to install Windows 10, then maybe a deadline is. After July 29th Windows 10 will no longer be a free. Microsoft has told us that the upgrade would only be free for a year and believe it or not, the year is up!

With the year anniversary of Windows 10 right around the corner, the company revealed the features coming out and they include advanced gestures, new Cortana commands and the merged version of the Windows/Xbox One app stores. So if you haven’t upgraded to Windows 10 what are you waiting for?!

As always, before any upgrade make sure that your hardware specs meet the requirements to run Windows 10.v We’ve listed some below from Microsoft’s site but please make sure you consult a professional if you have questions:

  • Windows 10 Home users will receive updates from Windows Update automatically when it’s available. Windows 10 Pro and Windows 10 Enterprise users will have the ability to postpone updates. The amount of time that Windows 10 Pro users can postpone updates is limited.
  • Small storage devices, like devices with 32GB hard drives or older devices with full hard drives, may need additional storage to complete the upgrade. You’ll see instructions during the upgrade telling you what to do. You may need to either remove unneeded files from your device, or insert a USB flash drive to complete the upgrade.
  • Some devices with either little free space available or smaller hard drives, like 32 GB storage PCs, may have little free space available after upgrading. You may free up disk space and easily delete files like temporary files or your previous version of Windows within the Storage system setting. Files for the previous version of Windows give you the option to remove Windows 10 and go back to your previous version of Windows. These files are automatically deleted a month after you upgrade. To free up space, you can delete them now.
  • If your PC or tablet is currently running Windows 7 SP1 or Windows 8.1 Update, you can check to see if it meets the requirements by using ‘Check my PC’ in the Get Windows 10 app. To open the Get Windows 10 app, click on the small Windows icon found at the right end of the taskbar. If you don’t see it, visit our Windows 10 Q&A page for more info.
  • Many applications, files, and settings will migrate as part of the upgrade. However, some applications or settings may not migrate.
  • For anti-malware applications, Windows will check to see if your anti-malware subscription is current (not expired) and compatible during the upgrade.
    If your anti-malware subscription is not current (expired), Windows will uninstall your application and enable Windows Defender.
  • Some applications that came from your OEM may be removed prior to upgrade.
  • For certain third party applications, the “Get Windows 10” app will scan for application compatibility. If there is a known issue that will prevent the upgrade, you will be notified of the list of applications with known issues. You can choose to accept and the applications will be removed from the system prior to upgrade. Please be sure to copy the list before you accept the removal of the application.
  • Microsoft Family Safety child users with local accounts (accounts tied to the machine) will not have their safety settings migrated to Windows 10 during the upgrade. This means that after the upgrade to Windows 10 is complete, parents would need to setup safety settings for the child user along with a Microsoft account if they do not have one. To find out more about the changes, visit the FAQ page.
    Some apps and content sold separately. Feature and app availability and experience may vary by device and market.

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How to change default browser on Windows 10

edge-to-chrome-headerIf you’re like the many people that got tired of the Windows 10 Free upgrade popping up, then you finally took the plunge and installed Windows 10.

Windows 10 has many great features and a sleek new modern design. But as with all new software it tends to change things in the upgrade process.

I found that it changed my default browser from Chrome to Edge. Although I like the Edge browser for some things I don’t want it as my default, so I changed it. If this is a problem you experience when upgrading just follow these simple instructions below to change your default browser.

How to change default browser on Windows 10
It doesn’t matter which version of Windows you upgrade from, the way you change defaults is different in Windows 10.
1. Click Start Menu > Settings:
2. Click the ‘System‘ tile:
3. Select ‘Default Apps’ from the left-hand column:
4. Scroll down to the section headed ‘Web browser’ and click on the icon underneath (it will either read ‘Microsoft Edge’).
5. Select Google Chrome from the list that appears.

Next time you click on a web-link in another app, for example on Twitter or in an e-mail, the resulting web-page will open in Google Chrome and not Microsoft Edge.
You can still continue to use Microsoft Edge; this process does not delete it. If you ever want to go back to using Edge as default just repeat the steps listed above but, in step 5, choose ‘Edge’ instead of ‘Google Chrome’.


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Creating a Contact Group List from an Email

I’m always asked, “How can I email the same group without typing all their email addresses in again?”  You would create a Contact Group that hold all the email addresses together.

You can create a Contact Group (as Distribution Lists are called in Outlook 2010 and later) in Outlook directly from the recipient list of the message but depending on your Outlook version and settings, you might need to take some additional steps.

Outlook 2010, Outlook 2013 and Outlook 2016
Creating a Contact Group from the recipient list of a message goes quite quickly in Outlook 2010 and later;

  • Right click on a recipient in the message header in the Reading Pane
  • From the context menu that pops-up, choose; Select All
  • Now that all the recipients are highlighted, press CTRL+C to copy them or right click on the selected addresses and choose Copy
  • Open your Contact Group or create a new one via; New Items-> More Items-> Contact Group
    (or use the keyboard shortcut CTRL+SHIFT+L)
  • Press the “Add Members” button and select “From Address Book”.
  • Place your cursor in the field next to the “Members->” button.
  • Press CTRL+V to paste the copied addresses.
  • Press OK and the addresses will be added to the Contact Group.
  • You can repeat the steps above if multiple addresses have been added to both the To and CC fields.

Happy Computing!


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How to Remove Windows 10 Update from Your Toolbar

How to Remove Windows 10 Alert from Your Toolbar

Last week, Microsoft decided to activate a popup notification on every patched Windows 7 machine advertising the release of Windows 10. You may have noticed that there is now a Windows icon in your toolbar that keeps reminding you to “reserve your copy” of Windows 10 Free Upgrade. It’s legit and will not stay hidden. The only way to get rid of this Microsoft advertisement is to remove it.

To remove it:

Go to Control Panel -> Programs and Features -> Uninstall an update
Search for “KB3035583” and right-click and remove it.

All that update does is nag you about Windows 10. Be sure to hide it in Windows Update as well so that it doesn’t download again when your PC does updates.

As always, if you need help BITS is here!

Happy computing 🙂


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