Author Archives: Tina

  • -

Router Hack

In an article released over the Memorial Day weekend, the F.B.I is urging Internet users to reboot their routers to avoid a potential malware hack out of Russia.  Although I agree that you need to take action, I feel that this is something that you should have done already and continue to do regularly.  A computer, a router, etc. are not just devices that you purchase, pull out of the box and setup using the default factory settings.  This is a hackers dream!  If you or your technology advisor have setup the router properly you have nothing to worry about and you can go on with your day.  If you are unsure if you are setup properly here’s a list of tasks that need done at minimum to protect your users connected to your router:

  • Change the default user name and password on your router.  Use a secure, Alpha/Numeric/Special Character
  • Turn on the firewall and customize it for your needs.
  • Update the firmware on the device on a regular basis.  A router is just like a computer and it has updates to it’s operating system (firmware).  Make sure those updates are applied.

If you’d like to read more about what the NY Times is reporting you can do so here

  • -

Microsoft’s new Windows 10 app mirrors your phone to your PC

Yesterday, Microsoft unveiled a new app called “Your Phone” that will create a direct connection between your Windows PC and your smartphone.

The app will open up a connection from your smartphone to your Windows PC so you can grab photos, read and reply to text messages, see notifications, and more. Features will vary depending on iOS and Android, but Microsoft can mirror far more Android phone features to a Windows 10 PC so you never have to physically pick up your device while you’re working on a PC.


There isn’t a release date yet but Microsoft is eager to release this and will be testing it with their Windows Insider Program soon.  They’ll need to do a lot of testing so they don’t fail like Dell did last year when they tried to create a similar app and be first to market.  This isn’t a new concept, but I hope that Microsoft can get it right so that it becomes a useful tool.




  • -

CRACK – the virus, not the drug

CRACK – the virus, not the drug

So, I got a call today asking about CRACK.  I told them “I’m against it and you shouldn’t do it”.  Obviously I was being funny, but I really did mean that.   What they really wanted to know about was CRACK the adware/malware.  Here’s what it is:


  • Rank this week: Nº 15
  • Websites affected: 10
  • Users affected: 1,000,000 – 5,000,000
  • Affected Operating Systems: All Windows OS

 Crack Summary

Crack is an Adware software that delivers advertisement content to end-user and may be considered privacy-invasive. This set of malware includes toolbars, multi-offer installers, intrusive and fraudulent applications, free versions of commercial products which displays advertising, and any software that is funded by advertising.

How do you recognize cracking?

Whether or not it’s possible to recognize cracking depends on what’s being cracked. For example, software companies likely won’t know if someone has cracked their software. Likewise, students using the public Wi-Fi at the corner café won’t know if someone has cracked the Wi-Fi network and is capturing their vulnerable data, such as banking info or passwords. That said, it might be obvious that your computer has been cracked if your friends and colleagues start getting phishing emails from your email address.

How do you stop cracking?

Trying to stop cracking is like trying to stop crime itself, and if Batman can’t do it, we don’t have much hope of that happening anytime soon. As long as people with criminal intent and the skills needed to crack into computer systems exist, cracking will persist. So is there no hope?  Of course there is!  Here are a few tips:

  • Use a strong password
  • Don’t open any attachments sent from suspicious email addresses
  • Never send your banking info or credit card numbers via email
  • Don’t use public Wi-Fi for any activities you want to keep private

I always say that not being a victim to cyber crime is as simple as using common sense.  Click bait is exactly that.  It’s designed to entice you to click on it with either scare tactics or promise of something cool.  Don’t be a “Clicky McClickerton” as I like to say.  Know what you are clicking on and trust the source you are getting data from.

Happy Computing!

  • -

Top 10 Cyber Crime Prevention Tips

Top 10 Cyber Crime Prevention Tips

Cyber Crime is rampant!  Viruses are everywhere!  So how can you protect yourself from being a victim of ransomware, malware, and cybercrime?  Well let’s start by being smarter than the criminals.  They count on the fact that you can be scared into clicking on anything they put in front of you and statistics show that they are pretty accurate.


A company is hit with ransomware every 40 seconds.

15% or more of businesses in the top 10 industry sectors have been attacked

1 in 5 businesses that paid the ransom never got their files back

Now that I’ve “spooked” you, let’s talk about how easy it is to change the odds of you becoming a victim.  It’s easier than you think to protect yourself and your data from Cyber Crime.  Here’s a start, but consult a professional if you really want to lock the Cyber Criminals out. 

Use Strong Passwords

Use different user ID / password combinations for different accounts and avoid writing them down. Make the passwords more complicated by combining letters, numbers, special characters (minimum 10 characters in total) and change them on a regular basis.

Secure your computer

Activate your firewall – Firewalls are the first line of cyber defense; they block connections to unknown or bogus sites and will keep out some types of viruses and hackers.
Use anti-virus/malware software
Prevent viruses from infecting your computer by installing and regularly updating anti-virus software.

Block spyware attacks

Prevent spyware from infiltrating your computer by installing and updating anti-spyware software.

Be Social-Media Savvy

Make sure your social networking profiles (e.g. Facebook, Twitter, YouTube, MSN, etc.) are set to private.

Check your security settings.

Be careful what information you post online. Once it is on the Internet, it is there forever!

Secure your Mobile Devices

Be aware that your mobile device is vulnerable to viruses and hackers.

Download applications from trusted sources.
Install the latest operating system updates
Keep your applications and operating system (e.g. Windows, Mac, Linux) current with the latest system updates.

Turn on automatic updates to prevent potential attacks on older software.

Protect your Data

Use encryption for your most sensitive files such as tax returns or financial records

Make regular back-ups of all your important data, and store it in another location.

Secure your wireless network

Wi-Fi (wireless) networks are vulnerable to intrusion if they are not properly secured.

Review and modify default settings.

Public Wi-Fi, a.k.a. “Hot Spots”, are also vulnerable. Avoid conducting financial or corporate transactions on these networks.

Protect your e-identity

Be cautious when giving out personal information such as your name, address, phone number or financial information on the Internet.

Make sure that websites are secure (e.g. when making online purchases) or that you’ve enabled privacy settings (e.g. when accessing/using social networking sites).

Avoid being scammed

Always think before you click on a link or file of unknown origin.

Don’t feel pressured by any emails. Check the source of the message. When in doubt, verify the source.

Never reply to emails that ask you to verify your information or confirm your user ID or password.

Call the right person for help

Don’t panic! If you are a victim, if you encounter illegal Internet content (e.g. child exploitation) or if you suspect a computer crime, identity theft or a commercial scam, report this to your local police. If you need help with maintenance or software installation on your computer, consult with your service provider or a certified computer technician.


Lastly, have a security audit done yearly.  This will make sure that you are staying current with your network protection.


  • 0

Affordable Cloud Backup – Automatic, Easy, and Carefree!

Affordable Cloud Backup – Automatic, Easy, and Carefree!

Recently, BITS has become an authorized reseller of Crashplan online backup.

Subscribers in more than 100 countries rely on Crashplan to provide easy-to-use, affordable and secure cloud backup solutions with anytime, anywhere data access. The company has backed up more than 300 billion files, restored nearly 20 billion files, and currently backs up more than 350 miles each day.

You’ll never have to remember to back up again
Crashplan offers automatic, continual and secure online backup for your business computers & servers, so you can rest easy knowing your irreplaceable files are protected. Once installed, your files will be backed up automatically to the cloud – no hardware required – so you can get them back when you need them most.

Anytime, anywhere file access
Not at your computer?  No problem! You can get to your backed up files from any computer connected to the Internet or even from your smartphone.

Protect your files with BITS & Crashplan today! 
For more information on how you can start backing up the files, contact us today!

Happy Computing!

Sign up for the BITS & BYTES Newsletter Today