My customers rely on me for not only IT support, but for advice on every aspect of their IT. Yesterday, a customer sent me an invoice to review and asked if they should renew the service. The invoice was for the amount of $65, which was listed as the annual fee for ‘Managed DNS Backup Business Services’. The invoice is in fact a fake and you can see a copy of what my customer received here – DNS Services Fake Invoice
Despite what you may believe at first glance, the mailer is NOT an invoice, but a rather shady offer to sign up for DNS backup services. In fact, you may even catch the following disclaimer if you read the document very carefully:
“This is a solicitation for the order of goods or services, or both, and not a bill, invoice or statement of account due. You are under no obligation to make any payments on account of this offer unless you accept this offer.”
As with all emails or direct mail offers (or what appears to be an invoice) make sure you know the services that you have and when their renewal is due. A good IT advisor will help you differentiate between what you need and SPAM so that you are not taken advantage of.
Whenever in doubt, contact your IT consultant and verify any invoice for service that you are unsure of. I’m glad my customers do.