Author Archives: Jim Penttila

  • 0

Backups Saved My Company

Backups saved my company

Anyone who reads this probably knows how we operate here at BITS. Knows how we constantly insist our clients run backups of their data and test those backups.  Some of you take this to heart, some not so much.  Well it happened; in less then six degrees of Kevin Bacon someone close to you had a catastrophic failure.  There were no lights flashing, no “warning, warning danger Will Robinson”.  Nothing! Down went their ERP system and with it their ability to do business as usual.  Sweating yet? Worried? You had better be.  Their ERP support wanted $28,000 to put them on a support package and start working on the problem.  I repeat, $28K!  I’ve seen that kind of expense devastate a business.  Could you afford that kind of hit? Good news is they are up and running.  Now I won’t go into the ugly details and all the techy stuff BITS did to get them back up and running because it doesn’t matter.  What does matter is that THEY HAD BACK UPS! Working, up to date backups. That saved them an enormous amount of money, time, and frustration. When’s the last time you tested your backups?

On site and off site backups of your data are your friend. Not just another thing on your long list of to dos for the day.   The backup fairy isn’t going to do them for you (unless they are automated by BITS.)  Did you know the movie TOY STORY 2 was almost lost?  Woody and all his crazy

Protect your data with backups and Boutique IT Solutions

adventures would have been lost if it weren’t for backups.

You have to go to work to support your family

You have to breathe in and out to survive

You have to run a solid back up to protect your business

Without your backups your data can be lost forever. You worked hard to capture that data.  You spent 2 years working with a prospect to close the deal with company xxx. Now your presentation is gone.  Every contact and the data to go with them are now gone. A lifetime of contacts, your pipeline, your inventory records, GONE.   There is not a call BITS and fix it button like Staples has. Without that back up it’s gone.

Our goal is to ensure no one that we work with ever has to pay a $28K trouble ticket to their software company and that they never lose their data.  As we get older gray hair is bound to happen.  Your backup shouldn’t be a reason for it!

This client had done backups and never had a problem. Obviously the clock was ticking, as it is for most of us.  You will have data that is deleted accidentally; You will have hardware failures that cause data loss; You will have disgruntled employees delete precious files from your server.  But if you have multiple backups in place it will never impact your business.

In the following days we will be calling all our clients and stressing this important fact and discuss how mission critical backups are.

Now go run your back up!

  • 0

Superfish? Really Lenovo?

Tags : 


It’s it bad enough that we have to be conscious of every little thing we do on our computer; now we could be potentially infected before we spend day 1 with our shiny new computer. Grrrrrr!!!!

If you haven’t read the backstories on Lenovo and Superfish I’ll catch you up. From the factory some Lenovo units had Malware loaded already. What does this mean? It means that your new computer is infected before you even turn it on. Crazy, I know.

Lenovo is scrambling to fix the problem. “We messed up badly,” said Peter Hortensius, Lenovo’s chief technology officer. He claims Lenovo was unaware Superfish put consumer’s Internet traffic up for grabs. “The intent was to supplement the shopping experience.”
Chances are you’re infected, you just don’t know it. Just like the walking dead, some of these software programs live inside your computer, waiting, till it’s time to turn your computer & more specifically your browser into its own private little zombie. Collecting shopping data so that it can customize your ads for things that you do or might want to buy. Sounds great, right? Wrong! This is a huge security hole. So what can you do? While I don’t suggest stabbing your screen with a steak knife and I seldom suggest you shoot it point blank in the monitor. There are some things you can do.

  1. Remove the unwanted Superfish blot ware. CNet has a nice little tutorial on removing Superfish from your Lenovo.
  2. Don’t believe the hype… er link (see what I did there?). I’ve seen studies from all over the web stating that about 45% of the URL links are fake. Even worse, about 60% of us don’t even know which ones are real links and which ones aren’t. Chances are even if you get the link from a trusted friend the link itself might have the cute kittens playing, but the ads and other links on the page are malicious and they are hoping you’ll click on those.
  3. Scan your PC frequently. Scanning for infections is truly not sexy; however neither is seeing your most private monements up on YouTube next to Kim Kardashian. So run you scans often and keep your programs up to date. Even with a brand new computer right out of the box.
  4. The least sexy of all – Passwords. Yep these little babies are still going to help. All day long as you sit at your desk trying to hide the fact that it’s Monday and you’re tired or Friday and you can’t wait to leave these little monsters are looking through your files trying to figure out what you got. They don’t care what time it is. They want your stuff! Strong passwords will keep them out. Use Alpha/Numeric/Symbol based passwords

The key to staying safe on the Internet is having strong encrypted passwords, don’t save your passwords in your browser program, and don’t click on links. Doesn’t that sound simple?! If you get infected chicken soup is totally not going to help. The only cure is to change your habits and live with it. By changing passwords frequently, resisting the temptation to look at cute kittens and Kim K’s butt, you’ve got a chance. Be vigilant stay positive and don’t click links like your crushing candy. You might just make it out alive!